Messages and Distribution Lists
Compile messages then store them in the signatures library.
Build distribution lists of user: accounts, ad hoc email and phone numbers, assigned duties and designated roles (e.g. Next of Kin).
Events and Notifications
Set notification rules for workflow events for one or many sites.
Build and attach message 'signatures' to those events then compile and attach a distribution list. Or draw from the message signatures library.
Duties and Designations
Users are assigned one or many Duties (Travel Co-ordinator, Booking Approver etc). Duties become recipients on selected distribution lists.
Designations are generic and include: next of kin, passenger, travel agent or booker.
Automated Advice
Events and advisories are configurable and automatic.
"Send an advice to the travel community when a flight is full" or "Send an advice and itinerary to all travels departing in less than 7 days".
Audit log of messages with date and time of despatch.
The Solution
A comprehensive solution for sites wishing to keep their stakeholders informed with not-too-little information - but not-too-much.
- Email and SMS from a library of messages.
- Distributions lists who needs to know what.
- Notification based on responsibility = a need-to-know basis.
- Event triggered e.g. "advise traveller when flight is confirmed".
- User configurable you set up the lists, messages and rules.
- A common approach to notifications throughout all of VAMS.
The Benefits
- Reduce no shows because stakeholders are kept informed.
- Reduce information overload - just enough information.
- Information to the right people using the duties based feature.
- Advice goes every time because it's automated and rule based.
The Differentiators
- Built into the product not an add-on solution.
- Operator configurable no reliance on "IT".
- New users auto subscribed based on their assigned duties.
- You build your own messages.
- Tightly integrated using the dedicated VAMS mail engine.
The Unique Value of VAMS
- Innovation made possible by 21st century design and construction techniques.
- Implementation simplified by leveraging any existing VAMS system.
- Minimised risk by using an incremental rather than a "big bang" project approach.
- Capital cost up to 75% lower than comparable systems.
- Lower cost of ownership and save more with our hosting service.
- Track record delivering remote travel and accommodation management since 1983.
- Experienced in remote support with 100,000 rooms managed over 4 continents.
- Foreign language and multilingual support.